Fairwater Health Centre

News

Late May bank holiday opening hours

The surgery will be closed on the following days over the May bank holiday:

Friday       25th May: Open
Saturday   26th May: Closed
Sunday     27th May: Closed
Monday    28th May: Closed
Tuesday   29th May: Open

In an emergency when the surgery was closed, please telephone the out of hours service:
02920 444 500
 

Online prescription request

Due to a change in the website, we are experiencing problems in receiving prescription requests via the website's repeat prescription request form.  Until further notice, please can you email your prescrition request using the following email:

prescriptions.account@wales.nhs.uk

If you have submitted a prescription request between 4th and 9th March, you may need to resubmit your request using the email above.

We apologise for the inconvenience.

A Threat To Your Service

The Partners of Fairwater Health Centre wish to make all registered patients aware of the following notice:
 

A Threat To Your Service

We wish to let you, the patients of the practice, know of a threat to our ability to provide the quality of service we aim for. This notice is an unusual step for us to take, however attempts to deal with this threat ourselves have been frustrated. We hope some of you might be prepared to contact your local elected representatives and encourage them to help to resolve this issue.

We are aware that the wait for routine appointments has been 3 to 5 weeks for most of this year, which is too long. We have taken steps to address this by recruiting more doctors, thereby providing more appointments. As a result, the wait for appointments is starting to reduce to a level we think is reasonable.

This will only be successful if the population of the practice remains stable. It is the opinion of the practice, that with our current facilities, and staffing levels, we cannot accommodate any more patients, without a major detrimental effect on the service we offer.

Some of you may be aware of the Cardiff Local Development Plan, which has given permission for huge numbers of new houses to be built in the West of Cardiff. However, you may not be aware that the current planning processes do not make any allowance to fund provision of additional healthcare premises or staff. We are particularly concerned that a large number of new houses are planned to be built on fields currently within our practice boundary.

We have discussed this problem with the Cardiff and Vale University Health Board, but as they have no additional funding to cover the population moving in, they cannot provide any assistance with expanding this practice, or providing a new practice to cover a large new population.

We have discussed this issue with other practices in Cardiff West. Whilst they have additional capacity to take several thousand new patients, there is still an estimate shortfall of approximately 8,000 new patients predicted to move to our area.

We have attempted to redraw our practice boundary to exclude the currently empty fields, which will soon have houses on them, thus would removing the contractual obligation to register anyone moving into this part of the practice area. This request has been rejected by the Health Board without any explanation, leaving us exposed to the threat of thousands of new patients with the right to register at our practice, when we have no means of accommodating their needs.

We will continue to try to proved a high quality service to you all, but fear this will become exceptionally difficult with a large influx of new patients. We hope some of our patients might be able to provide some support in our attempts to protect the service we provide from this unprecedented threat.

Drs. Phillips, Travaglia, Wilson, Thomas, and Pearce.
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